Services
Consulting That Moves the Numbers
Every engagement is built around measurable outcomes, not just frameworks. Choose a starting point below or book a Strategy Session to talk through your team’s situation.
Every engagement is led directly by Maykel Gomez — no hand-offs, no junior consultants, no bait-and-switch.
Process Diagnostic & Design
Find where work gets stuck. Design the fix. Hand off the roadmap.
A structured engagement that maps your current-state workflows, surfaces bottlenecks and waste, and delivers a future-state design your team can execute. Applicable to sales processes, delivery pipelines, onboarding flows, and cross-department handoffs.
What's included
- STATIK analysis (Systems Thinking Approach to Implementing Kanban) or value stream mapping to diagnose the current system
- Bottleneck and waste identification with data
- Future-state workflow design
- Flow metrics baseline setup (cycle time, throughput, WIP)
- Implementation roadmap with 90-day milestones
- Executive summary and stakeholder alignment brief
Delivery System Coaching
Build delivery practices your teams will actually keep.
Ongoing coaching that helps teams build sustainable, measurable delivery habits. I work inside your feedback loops, meetings, and ceremonies, your tools, and your real constraints — not a textbook version of Agile.
What's included
- Team feedback-loop, meeting, and ceremony design coaching
- Backlog management and refinement coaching
- WIP limits, flow policies, and definition of workflow
- Skills and capacity mapping across team members to identify single-points-of-failure and cross-training needs
- Automated testing capability tracking and engineering practice coaching
- Scaled delivery facilitation (PI Planning, Scrum of Scrums)
- Cross-team coordination and dependency management
- Monte Carlo forecasting and delivery analytics setup
Program & Portfolio Coaching
Align delivery across multiple teams without adding management layers.
For organizations running 3+ teams that need coordinated delivery improvement, not just team-level coaching. This engagement connects team-level practices to program-level outcomes — building the structures, metrics, and feedback loops that make multi-team delivery predictable without adding bureaucracy.
What's included
- Cross-team coordination design (dependency mapping, integration cadences)
- DORA metrics facilitation — helping teams connect Deployment Frequency, Change Lead Time, Change Failure Rate, and MTTR to actual business outcomes and OKRs, not just tracking numbers
- Communities of Practice design and launch (QA, DevOps, Engineering, Scrum Master)
- Service Delivery Review cadence — structured monthly reviews connecting flow data to leadership decisions
- Demand vs. capability analysis (planned vs. unplanned work ratios, failure demand identification)
- Team topology assessment and recommendations
- Automated testing capability roadmap
- Release cadence design and governance (on-cycle and off-cycle release management)
- Go/No-Go frameworks and executive checkpoint facilitation
Executive Advisory
Strategic advisory for leaders navigating delivery improvement.
A retainer relationship for VPs, SVPs, and senior leaders who need delivery data translated into strategic decisions. Built around structured Service Delivery Reviews — the same format used to brief SVP-level technology leadership at Fortune 500 companies — not open-ended advisory hours.
What's included
- Monthly Service Delivery Reviews — structured data reviews connecting cycle time, throughput, and demand trends to strategic decisions
- Demand vs. capability analysis — making the planned/unplanned work trade-off visible and actionable for leadership
- Percentile-based delivery forecasting for executive audiences (Monte Carlo simulation, 85th-percentile commitments)
- Executive dashboards in Power BI connected to Jira or Azure DevOps
- Organizational design advisory — team structures, workflow boundaries, and scaling decisions
- Async advisory via Slack or email between sessions
Not sure where to start?
Every engagement begins with a focused conversation grounded in your actual situation, not a template.
Estimate your upside
What could you save?
Your Team
Describe your team, then choose the improvement scenario below.
Expected improvement
Choose a scenario or set your own percentage.
Projected Impact
Typical engagement (42%)$3.0M
Estimated annual value
+43%
More output, same team size
3,744team-days
Person-days freed per year
12days
Days saved per cycle
Estimates based on historical client engagement results. Actual results vary based on team context and engagement scope.
Not sure which service is right for you?
I can help you choose the right starting point based on your workflow and goals.